About Us  |  Careers  |  Contact Us  |  News  |  Font Size  
Decrease font size
Increase font size
Customer online services
Login in button
Register
top main border
Top white border

MHBS Helpful Tips


Top Tips for keeping your security details safe

  • Keep your User ID and Account Numbers safe at all times.
  • Avoid writing your Password and Memorable Data down. If you write them down because you think you might forget them, make sure it is in a way that will not be readily identifiable by someone else and keep them in separate places.
  • Never disclose your security details to anyone, even if you share a joint account.
  • The Society may ask for your User ID to help identify you on our system, however we will never ask for your Password and Memorable Data.
  • It is advisable to change your Password and Memorable Data regularly.
 

Log out properly when you have finished using our Online service
Never leave your computer unattended when you are accessing your account online. For your security our Online system will automatically log you out if you do not use the system for several minutes.

Avoid using computers in public places
Try to avoid logging on to a secure site using a computer in a public place as you cannot be certain about the computer's security.

We do not recommend that you access your Online service via public Wi-Fi hotspots, they may be very convenient but the way in which you have to connect to them can be very risky. 

Use secure messaging whenever possible rather than email

As email is not a secure form of communication, it is safer to use the Secure Messaging Service, accessible from within our Online service, when enquiring about your account.

Ensure you have up-to-date Anti-Virus software
The Society strongly recommends that you have up to date Anti-Virus software installed on your PC. The more superior Anti-Virus programs have an Auto Update feature which updates your software to protect you against the latest viruses.

Protecting against Spyware
Spyware is a general term for hidden programs that invade your privacy.  They collect information about you and send it over the internet without your permission.  Sometimes it can hijack your computer and display unwanted advertising pop-ups.  Spyware can slow down your computer and internet connection and at worse can pass on security details to criminals.  The Society therefore suggests that you run an Anti-Spyware program frequently to remove any threats.  Anti-Spyware programs can be downloaded free of charge from the internet.
 
Protect yourself using a Firewall
Firewalls are programs that protect your computer against unauthorised traffic to and from your computer and block unwanted internet activity. Like Anti-Virus software, Firewalls can be purchased from most computer stores.
 
You can always tell whether or not a connection is secure.  Secure website addresses usually begin with the letters https: and your browser will display an icon, usually a closed padlock or an unbroken key.

While these symbols are good indicators that you are visiting a genuine site, you must be aware that spoof sites do exist and therefore you should never follow a link in an email to the Society's website, always type the website address
www.mhbs.co.uk into your browser manually.

 
 
Bottom white border
Top border