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Secure Pages
 You can always tell whether or not a connection is secure. Secure website addresses usually begin with the letters https: and your browser will display an icon, usually a closed padlock or an unbroken key.While these symbols are good indicators that you are visiting a genuine site, you must be aware that spoof sites do exist and therefore you should never follow a link in an email to the Society's website, always type the website address www.mhbs.co.uk into your browser manually.Phishing EmailsFraudsters can also target customers using bogus emails which encourage you to follow a link from the email to a spoof site to re-register, sign in, confirm or change your security details. The Society will never include links to its website in any marketing emails we send. If you do receive an email that contains links to our website please contact us immediately.TrojansTrojans are destructive programs that contain malicious codes designed to give control of your computer to a hacker. Typically these are installed on your computer through an email that is sent asking you to click on a link to a website which looks like it is under construction. If the site is not genuine, a program may be downloaded onto your PC which can then be used to record your keystrokes the next time you sign on, and send them to the hacker. This has the potential to capture your security details.Log out properly when you have finished using You-ViewNever leave your computer unattended when you are accessing your account online. For your security our online system, You-View, will automatically log you out if you do not use the system for several minutes.Keep your security details safe
- Keep your User ID and Account Numbers safe at all times.
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Avoid writing your Password and Memorable Data down. If you write them down because you think you might forget them, make sure it is in a way that will not be readily identifiable by someone else and keep them in separate places.
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Never disclose your security details to anyone, even if you share a joint account.
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The Society may ask for your User ID to help identify you on our system, however we will never ask for your Password and Memorable Data.
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It is advisable to change your Password and Memorable Data regularly. |
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Avoid using computers in public places
You should avoid logging on to a secure site using a computer in a public place as you cannot be certain about the computer's security.
Use secure messaging whenever possible rather than email
As email is not a secure form of communication, it is safer to use the Secure Messaging Service, accessible from within You-View, when enquiring about your account. |